Privacy Policy

Last updated: August 2026

Houston Fast Movers ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit houstonfastmovers.com or contact us for a quote, and how that information is used.

1. Information We Collect

• Contact details you provide when requesting a quote or booking a move — name, phone number, email address, and moving addresses.
• Move details — moving date, home size, inventory, and any notes you share about your move.
• Communication records — call recordings, SMS messages, and emails exchanged with our team for quality and booking purposes.
• Website usage data — pages visited, browser type, and general location, collected automatically through cookies and analytics tools.

2. How We Use Your Information

• To prepare and deliver moving quotes and estimates.
• To schedule, confirm, and coordinate your move.
• To contact you by phone, SMS, or email about your booking, including reminders and follow-ups.
• To improve our website, services, and customer experience.
• To comply with legal, insurance, and DOT record-keeping requirements.

3. SMS & Call Communications

By submitting your phone number through our website or over the phone, you consent to receive calls and text messages from Houston Fast Movers related to your quote or booking, including automated scheduling and reminder messages. Message and data rates may apply. You can opt out of SMS communications at any time by replying "STOP" to any message we send.

4. Cookies & Analytics

Our website uses cookies and similar technologies (including tools like Google Analytics and Google Tag Manager) to understand how visitors use the site and to improve performance. You can disable cookies through your browser settings, though some site features may not work as intended without them.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who support our operations (e.g., scheduling software, payment processors, SMS/call platforms).
• Insurance providers, in connection with a valid damage claim.
• Government or regulatory authorities, where required by law.

6. Data Retention

We retain booking and communication records for as long as needed to fulfill your move, satisfy legal and insurance requirements, and support any related claims, after which the information is securely deleted or archived.

7. Your Choices

• You may request access to, correction of, or deletion of your personal information by contacting us.
• You may opt out of marketing emails at any time via the unsubscribe link in those emails.
• You may opt out of SMS communications by replying "STOP."

8. Security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

For questions about this policy or your personal information, contact us at booking@houstonfastmovers.com or +1 (866) 984-9623.