Terms & Conditions

Last updated: August 2026

These Terms & Conditions ("Terms") govern the use of services provided by Houston Fast Movers ("we," "us," "our"), a Houston, Texas–based moving company, and apply to every quote, booking, and move carried out on your behalf. By requesting a quote, booking a move, or using our website, you agree to these Terms.

1. Quotes & Pricing

Local moves are billed hourly at the rate confirmed at the time of booking, starting when the crew arrives and ending when the job is complete. Long-distance and interstate moves are quoted as a flat rate based on the inventory and details you provide during your walkthrough or virtual estimate. The rate confirmed in your written estimate is the rate you pay, provided the inventory and services described remain accurate on move day. Additional items, extra stops, or access issues not disclosed at the time of quoting (e.g., stairs, long carries, elevator restrictions) may result in a revised charge, which will be communicated before work continues.

2. Booking, Deposits & Cancellations

• No deposit is required to reserve most moves unless otherwise stated in your booking confirmation.
• You may reschedule your move free of charge up to 48 hours before the scheduled date.
• Cancellations made with less than 48 hours' notice may be subject to a cancellation fee, which will be disclosed at booking.
• We reserve the right to reschedule in the event of severe weather, road closures, or other conditions beyond our control, and will notify you as early as possible.

3. Liability & Valuation Coverage

Houston Fast Movers is a licensed and DOT-registered moving company. Every move includes released-value protection as required by Texas moving regulations, which covers items at a minimum of $0.60 per pound, per article, unless you have selected a higher valuation coverage option in writing. This is a valuation of liability, not full insurance — customers seeking full replacement-value coverage should ask about additional protection options before move day.

We are not liable for damage to items packed by the customer (in boxes not packed by our crew), pre-existing damage, items of extraordinary or sentimental value not declared in advance, or damage resulting from manufacturer defects, normal wear, or conditions beyond our control.

4. Damage Claims

Any damage must be noted on the delivery paperwork at the time of the final walkthrough. Claims reported after the crew has left are more difficult to verify and may not be eligible for compensation. Reported claims will be reviewed and, where applicable, resolved within a reasonable timeframe under our valuation coverage terms.

5. Customer Responsibilities

• Providing an accurate inventory and access details prior to move day.
• Ensuring hazardous, illegal, or perishable items are not included in the shipment.
• Being present, or designating an authorized representative, at both pickup and delivery.
• Making payment in full upon completion of the move, per the agreed method.

6. Payment

Payment is due upon completion of the move unless other arrangements have been agreed to in writing in advance. We accept the payment methods listed at booking. Late or disputed payments may be subject to standard collection procedures.

7. Delays

We aim to arrive within the confirmed arrival window. Delays caused by traffic, weather, prior job overruns, or circumstances outside our control will be communicated as soon as possible. Compensation for missed arrival windows, where applicable, will follow the policy communicated to you at booking.

8. Limitation of Liability

To the extent permitted by Texas law, Houston Fast Movers' total liability for any claim arising from a move is limited to the valuation coverage selected under Section 3. We are not liable for indirect, incidental, or consequential damages, including lost wages, missed appointments, or temporary housing costs.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be sent to booking@houstonfastmovers.com or by calling +1 (866) 984-9623.